How do I run the Installation Check utility?

You can run the Installation Check utility from the command line, in a terminal window.

Windows: Choose Start → All Programs → Schrodinger-year → Schrodinger Command Prompt, and type in the following command:

installation_check -testall

Linux/Mac: Open a terminal window, set the SCHRODINGER environment variable to point to your installation, and use the command

$SCHRODINGER/installation_check -testall

The -testall option is not needed if remote job submission does not need to be tested. This utility will check your installation, run a series of tests, print a summary, and create a file named

instcheck-machine-number.tar.gz

By default this file is placed into the Schrodinger folder in your documents folder on Windows and Mac, and in the current directory on Linux.

If you need assistance from technical support, upload this file to Schrodinger using FTP. The Schrodinger FTP site is located at

ftp.schrodinger.com/incoming/

A suitable FTP client can be used on Windows, for instance FileZilla or WinSCP. If prompted, the user name is 'anonymous' and the password is your email address. Please tell us the name of the file when the upload is complete.

In Suite 2012 you can use the Diagnostics panel to collect the same information: see Article 1692 for details.

Keywords: Apple, OSX

Related Articles:

#1692: How do I collect diagnostic information on my installation and send it to technical support?

Back to Search Results