Article ID: 1660 - Last Modified: April 5, 2012
When I open the Manuals Index on my Mac, the links to the documents don't work. What is the problem?
This problem occurs when Preview is used on Mac OS X 10.7 (Lion). When you click on a link in a PDF file in Preview, the message that is displayed is "The file filename couldn't be opened because you don't have permission to view it."
The best solution is to install Adobe Reader, which Maestro will use in preference to Preview. Note that Adobe Reader is required to use the Search Manuals feature.
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#1659: The links in the Suite 2012 Manuals Index appear to be messed up. What's the problem?
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