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Article ID: 327 - Last Modified:

Maestro crashes every time I try to open a pdb structure or a folder, with this error:

Fatal error: Loading module SGEDRV.dll failed (Error #126) !

I'm running on Windows. What can I do to fix this?

This error can occur when trying to access files and folders on Sophos SafeGuard-encrypted disks. To resolve this problem, please remove the encrypted status icon as described in the following FAQ from Sophos:

You might also have to copy the missing dll's from the Sophos SafeGuard Disk Encryption CD to %systemroot%\system32, as described in the following FAQ:

Keywords: crash , open PDB structure, Fatal error, SGEDRV.dll , Sophos, Maestro

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