Article ID: 456 - Last Modified: August 8, 2014
I am getting a license error when I try to run Schrödinger software:
Error getting status: Cannot connect to license server system. (-15,570:115 "Operation now in progress")
What is the problem?
This error occurs when the license server is not available.
If you see this error on a client machine:
- Check whether you can connect to the license server machine: it may be down or you might have network problems.
- If you can connect to the license server machine, log on and check if the license server (lmgrd) is running.
- If it is, the ports used by the license server may be blocked, and you will have to open them. The license server uses ports in the range 27000-27009; the license file sets the default to 27008.
If you see this error on the license server machine, the server is not running.
See Article 1899 for information on starting the license server.
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