Article ID: 852 - Last Modified: May 20, 2011
The jobs that I launch on Windows are failing. What might be going wrong?
There are several conditions under which jobs launched from Maestro or Canvas on Windows can fail.
- Jobs fail if the username contains spaces. The only solution is to obtain a username that does not have spaces.
- Jobs run locally can fail to run to start on Windows XP if there are multiple applications running. These applications use up the available desktop heap memory. This situation can arise in particular when your browser has many tabs open, or if it has been running for an extended period. The failure is usually accompanied by a "fork failed" error message. Usually the problem can be alleviated by closing down or restarting the other applications. See Article 841 for more information.
- Remote jobs can fail if the host name used
schrodinger.hostsfile differs from that used when establishing passwordless ssh connection to the host. These two names must match. The simplest solution is to edit the
schrodinger.hostsfile and change the
hostfield for the host.
- If the job files are specified with a UNC path, jobs can fail with the error message
CMD.EXE was started with the above path as the current directory. UNC paths are not supported. Defaulting to Windows directoryThis can happen if Maestro's working directory is set to a UNC path, for example. See http://support.microsoft.com/kb/156276 for more information on this problem. You can fix this problem by mapping the UNC path to a Windows drive.
An alternative fix requires creation of a registry entry, as follows. Under the registry path
HKEY_CURRENT_USER \Software \Microsoft \Command Processorcreate a new DWORD with the following values:
Value Name: DisableUNCCheck Data Type: REG_DWORD Value Data: 1To fix the problem for all users on a machine, the entry should be created under HKEY_LOCAL_MACHINE rather than HKEY_CURRENT_USER.
Keywords: Windows, jobs, username, UNC path, host name
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