Background

FAQ

Introduction to Computational Antibody Engineering Online Course

I have registered with a start date in the future.

When will I get more information about how to access the course?

After completing your registration, you should have received an email with the subject line “Introduction to Computational Antibody Engineering — Welcome and Confirmation of Enrollment” that has some information about your registration. Additionally, at 10:00 AM ET on the day that your course is set to open you will receive an additional email with the subject line “Introduction to Computational Antibody Engineering — Welcome and Credentials!” with everything you will need to get started with the course. If you have not received either of those emails please make sure to first check your Spam and Junk folders and let us know so we can find other ways to deliver the information.

How can I change my course start date?

You can still change your course start date after registering for a course. Please let us know as soon as possible and specify your desired new start date

I am currently taking the course.

How do I access the course page?

You can access the course page by going to courses.schrodinger.com/enrollments. That site is only for accessing the course content — to register for another course go to schrodinger.com/learn/training/schrodinger-online-learning, find your desired course, and register there.

How do I access the virtual cluster (i.e. how do I access BioLuminate)?

Your credentials for the virtual cluster that you will use to access web-based BioLuminate were shared in an email with the subject line “Introduction to Computational Antibody Engineering – Welcome and Credentials!”, If you have not received that email please make sure to first check your Spam and Junk folders and let us know so we can find other ways to deliver the information.

To access the virtual cluster, choose the geographic region that is closest to you:

North America/South America access
Europe/Africa/Asia/Australia access

Please note that each Schrödinger Online Course has a different set of virtual cluster URLs. If you have enrolled in multiple courses please be sure to use the correct course-specific URL to log into the virtual workstation for the course you are currently working on.

I’m getting an error every time I try to save a file, or run a job that leads to a pop-up that says “An error has occurred”

The root of your issue is very likely that your Working Directory is set to a directory that you do not have ‘write access’ to — in this case it would be the course-data folder. If you change your working directory to a different folder (such as the Course folder on your Desktop) you will no longer see these issues.

I can’t find the file/project file that I’m looking for

Make sure that you’re looking in the correct place for the specific file type you are looking for. For Project files, make sure to go to File > Open Project — when you do that you will not be able to see regular structure files (though they can still be present in your directory). For structure files, make sure to go to File > Import Structure.

I am getting an error when I try to download the structure from the PDB in Module 2-2

Make sure that you are downloading the PDB 5o4g, instead of 504G.

The Protein/Structure Reliability Report is not populating even when the job is complete

Once a Protein/Structure Reliability Report job is complete it will add a new entry to the Entry List. You need to have that new entry included in order to see the populated Protein/Structure Reliability Report

The Compute Sequence Descriptors Task in Module 3.5 is not completing?

This job should normally complete in 1-2 minutes. If you don’t see the pop-up appear after a few minutes we would recommend trying to run the job again. Make sure that you click OK in the Compute Sequence Descriptors dialog in order to launch the job.

When I try to open my Maestro project I get a message saying “The requested project is currently in use by another Maestro session…

This message arises when the Maestro session was not closed before logging off the virtual cluster. Click “Yes” to proceed. For best practices, please make sure you close Maestro before logging off the virtual cluster.

I have completed the course.

How do I access my course certificate and badge?

Your certificate will be available within the course platform when you reach 100% completion for your course. Be sure to complete any unfinished lessons and be aware that assignments need to be approved by a Schrödinger scientist before an assignment lesson is considered complete. When you complete the course, a badge will automatically be sent to the email address associated with your course registration with the subject line “Congratulations, you earned a badge!”.